Voice Outreach
Coming soon - AI voice calling that will work a CRM segment, hold natural conversations, and write outcomes back.
Voice Outreach is an AI voice agent that will make outbound calls - working a list from your CRM, holding a natural conversation from a script you set, and writing the outcome back to the deal.
Where it stands
Voice Outreach shows in the Studio zone as Coming soon. The design is settled and the pieces are built, but it has not yet been proven on a live telephony account, and a tool that dials real people does not go live until it has been. There is nothing to set up yet and nothing to configure.
What it will do
- Compliance first - a one-time attestation that you are using outbound calling responsibly, required before anything dials. Contacts marked do-not-call are never dialled, and every call opens with a recording-consent line.
- A script from your Brain - persona, goal and guardrails, grounded in your Brand Identity, so the agent speaks the way your business does.
- A supervised test call to your own number before anything else - listen back and read the transcript.
- Brain-judged segments - who to call and how to open, ranked from what the Brain knows about your pipeline (stalled deals, warm inbound, win-backs).
- Outcomes back to the CRM - each call logged with its outcome, duration, transcript and sentiment; a stage change or an objection note written to the deal; objections absorbed by the Brain.
When it launches, the calling controls (attestation, provisioning and dialling) will be operated by your account team for compliance reasons. You will see status and call history.
When it launches, Voice Outreach will be team-only to operate - attestation, provisioning, test calls and going live stay with your team, by design, for compliance - and will need your telephony keys set under Agency integrations. Clients will see status and history but will not dial.
See Coming soon for the other Studio tools on the way.