Most ecommerce brands focus on getting more people in - but the real growth comes from converting more of the people already there. That’s where we focus.
We work across platforms like Shopify, WooCommerce, and Magento, breaking down your entire customer journey - from first click to checkout - to find where you’re losing revenue and why.
Then we fix it. Not with guesswork, but with data - using tools like heatmaps and session recordings to see exactly how users interact with your site.
The goal is simple: turn more of your existing traffic into customers, and increase the value of every visit.
Store & Funnel Audit
A full analysis of your ecommerce site - from landing pages to checkout - to identify friction points, drop-offs, and missed revenue opportunities.
Conversion Data Analysis
Deep dive into your analytics to understand user behaviour, conversion rates, and where users are abandoning the journey.
Customer Behaviour Insights (Heatmaps & Recordings)
We'll analyse the data or install the tools to allow us to view heatmaps and session recordings - so we can see exactly where users click, scroll, hesitate, or drop off.
Customer Journey Mapping
Mapping how users move through your site, highlighting key decision points and areas where improvements will have the biggest impact.
UX & UI Recommendations
Clear, practical improvements to layout, navigation, mobile experience, and usability to make buying easier.
Product Page Optimisation
Refining product pages with stronger messaging, structure, and trust elements to increase conversion rates.
Offer & Messaging Optimisation
Improving how your offers are positioned - pricing, bundles, guarantees, and copy - to increase perceived value and drive action.
A/B Testing Strategy
Structured testing roadmap to validate changes, reduce guesswork, and continuously improve performance over time.
Checkout Optimisation
Reducing friction at the final stage—simplifying checkout, improving trust signals, and minimising drop-off.
Ongoing Optimisation & Insights
Continuous refinement based on data and test results, with clear insights into what’s driving improvements in revenue and conversion rate.
Don't worry, we can help!
Whether you want us to do it all; or to build you a team to do this in-house, we have options for everything.
We understand that no two journeys are the same.
That’s why we offer a wide range of services to meet you where you are and take you where you want to go.
Fortunately, we are actually human, so let's have a chat and see how we can help!

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